Turn Interest into Opportunity
Give your customers a connected experience from the first click to the next conversation.
People find you.
They explore your business.
They reach out with questions.
They take the next step.
And your business keeps moving forward.
You handle what needs you. Let AGENT handle the rest.
Give customers helpful answers even when you’re busy, away, or sleeping.
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Ask CUZAKE a question or try one above.
What AGENT Does
AGENT is an AI-powered website assistant customized for your business.
- It helps visitors find answers, understand your services, and get the information they need directly from your website—even when you’re busy, away from your desk, or sleeping.
- CUZAKE works with you to customize AGENT around your business, your services, and the questions your customers are most likely to ask.
- AGENT handles routine conversations so you can focus on the conversations that actually need you.
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How AGENT Helps Your Business
AGENT helps your business provide helpful customer support without requiring you to be available every minute.
You handle what needs you. Let AGENT handle the rest.
- Answer common customer questions 24/7
- Help visitors understand your products or services
- Provide information while you’re working, unavailable, or sleeping
- Reduce repetitive calls, emails, and messages
- Save time answering the same questions repeatedly
- Help customers determine what to do next
- Identify situations that require personal attention
- Allow you to determine when a customer should speak with you or another real person
Customers Have Questions When You’re Not Available
Small businesses shouldn’t need an expensive customer-support operation just to provide helpful service.
Customers may visit your website after business hours, while you’re helping another customer, during a meeting, or when you’re simply unavailable.
AGENT gives them somewhere to start.
CUZAKE helps customize AGENT so it can provide the information your customers need while recognizing when a conversation should be handled by a real person.
You remain in control.
You determine what AGENT can answer, what it should not answer, and when a customer needs human assistance.
Your customers can get help while you’re away, and when you return, you can focus on the conversations that truly need you.
CUZAKE AGENT plans start at $30 per month for basic customer support services. There is also a one-time setup fee equal to the first month of your selected service.
Yes. Pay annually for 11 months and receive the 12th month free. The one-time setup fee still applies.
The setup fee covers the initial consultation and customization needed to prepare AGENT for your business. A CUZAKE consultant works with you to understand your services, common customer questions, approved information, and when customers should be directed to a real person.
Yes, in many cases. Your website does not have to be built by CUZAKE. The installation method depends on your website platform and setup. CUZAKE can review your existing website to determine the appropriate approach.
A CUZAKE consultant works with you to identify common customer questions, frequently requested information, customer needs, and situations requiring personal attention. AGENT is then customized around the information you approve.
AGENT should not invent information. It can follow the contact or escalation process established for your business and guide the customer toward appropriate human assistance.
Yes. You decide when customers should be directed to a real person and which approved contact method AGENT should provide, such as your business phone number, email address, contact form, or another approved method.
No. AGENT is designed to handle routine customer questions so you and your team can focus on situations that require human attention.
Those capabilities should only be represented as available when the appropriate systems or integrations have actually been configured for that customer’s AGENT. Never assume booking appointments, processing payments, changing accounts, or similar transactional functions are automatically included.
CUZAKE works with you to understand your business, services, common customer questions, approved information, boundaries, and how customers should reach a real person when needed.
CUZAKE offers three primary services: AGENT — AI-Powered Website Customer Support, BRAND — Professional Digital Presence, and VOICE — Managed Business Telephone Service. Select the appropriate service tab to learn more about BRAND or VOICE.
Your business deserves more than a place online. It deserves a presence.
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Ask CUZAKE a question about BRAND or try one above.
Your Expertise Deserves to Be Seen
You know your business and your expertise.
But customers cannot choose what they don’t notice or understand.
BRAND helps translate that expertise into a professional digital presence that makes it easier for potential customers to recognize who you are, what you offer, who you serve, what makes your business different, and how to connect with you.
The goal isn’t simply to be online. The goal is to show up professionally and be understood.
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Your Brand Should Have Personality
Your business shouldn’t look and feel exactly like every other business in your industry.
Before we build, CUZAKE works to understand the business behind the screen.
We consider questions such as: What should customers understand about your business? What expertise should stand out? What makes you different? How should someone feel when interacting with your digital presence? What should customers remember?
The result should reflect the personality of the actual business and the people behind it.
Already Have a Brand? Bring It.
You don’t have to start over.
If you already have colors, a logo, photographs, messaging, or other brand elements that represent your business, CUZAKE can work with what you already have. If you’re starting from scratch, we can help establish the digital direction.
The objective isn’t change for the sake of change. The objective is a professional, recognizable, and consistent presence that represents your business.
More Than Graphic Design. More Than Web Design.
BRAND isn’t simply about making something attractive. And it isn’t about selling you a website just so you can say you have one. Design serves a larger purpose.
Your digital presence should help potential customers understand your expertise, recognize your business, understand what you offer, remember you, and know what to do next.
The website is a tool. Your presence is the product.
Get a Seat at the Table
Small businesses may compete for attention with companies that have larger teams, larger budgets, or greater name recognition. But small doesn’t have to look small.
A thoughtful digital presence gives your expertise a professional place to be seen. It helps you walk into the digital room prepared and gives potential customers an opportunity to discover, understand, and consider your business.
BRAND does not guarantee that every visitor will become a customer. It helps ensure that when someone is looking, your business has a chance to sit at the table.
What BRAND Can Help Create
Depending on the needs of the business, BRAND can help with:
The specific solution depends on the business.
CUZAKE starts by understanding what already exists, what the business needs, and what potential customers need to understand.
- A business website or professional digital presence
- Clear presentation of products or services
- Business messaging
- Organization of business information
- Integration of existing brand elements
- Digital brand consistency
- Customer-focused content
- Professional presentation of the owner’s or team’s expertise
- Clear customer pathways
- Calls to action
- A digital experience with personality
Not necessarily. CUZAKE first looks at what you already have. If parts of your existing digital presence are working well, they may be retained and improved rather than automatically replaced.
No. If your existing logo, colors, images, or other brand elements represent your business well, CUZAKE can work with them.
That’s okay. CUZAKE can help establish the digital direction based on your business, expertise, customers, and goals.
No. A website may be part of the solution, but BRAND focuses on the larger professional digital presence of the business.
Graphic design may support the experience, but BRAND is not simply a graphic-design service. The objective is to help your expertise and business show up professionally and clearly online.
No. CUZAKE does not guarantee sales, conversions, rankings, or customer decisions. BRAND helps give your business a professional opportunity to be noticed, understood, and considered.
See BRAND in Action
Every business starts from a different place. Some need a complete digital presence built from the ground up. Others already have a foundation and need CUZAKE to strengthen specific parts of their existing presence.
Braiddone
Full BRAND ServiceBraiddone demonstrates how BRAND can support a business that needs a more complete professional digital presence.
View WebsitemySedat
Partial BRAND ServicemySedat demonstrates how BRAND can strengthen selected areas of an existing digital presence without unnecessarily rebuilding everything.
View WebsiteThe Same Service. Different Needs.
BRAND doesn’t begin by deciding what we’re going to build. We begin by understanding what your business already has and what it actually needs.
Sometimes that means creating a complete professional digital presence. Sometimes it means improving what’s already there.
You already have the expertise. BRAND helps give that expertise a professional place to be seen.
Your business deserves a number that means business.
Customers still pick up the phone. Give them a professional experience—without becoming your own phone-system administrator.
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Ask CUZAKE a question about VOICE or try one above.
Your Personal Number Doesn’t Have to Be Your Business Number
Many small-business owners begin by using their personal mobile number for everything.
VOICE gives the business its own professional telephone number while allowing calls to reach a designated phone.
Customers call the business number rather than requiring the owner’s personal number to become the public telephone identity of the company.
The customer calls the business. You decide where the call goes.
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Keep the Phone You Already Use
VOICE doesn’t necessarily require another telephone or device.
The business number can be configured around the way the customer already works. Calls can be routed to a designated existing phone while customers continue using the professional business number.
Your Business Can Have Hours—Even When Your Phone Doesn’t
Being professionally reachable doesn’t mean being personally available 24 hours a day.
The business owner decides when business calls should reach them. For example, if the customer doesn’t want calls forwarded between 8:00 PM and 6:00 AM, VOICE can be configured so calls during those hours go to voicemail.
The caller can leave a message, and the business owner can listen and respond when ready. Our third-party telephone system can send an email notification when a voicemail is received and can provide the caller’s telephone number when available.
Your customers can reach your business without having unlimited access to your personal time.
What Happens When You Can’t Answer?
VOICE can provide a professional experience when the business cannot answer.
Calls can be directed to voicemail according to the configuration established for that business. Customers can hear a professional business greeting, leave a message, and know they’ve reached the correct business.
Managed Means You Don’t Have to Figure It Out Alone
CUZAKE doesn’t simply provide a telephone number and leave the customer with a dashboard to figure out.
CUZAKE helps configure and manage the telephone service.
The technology works behind the scenes. Your customers experience your business.
$10. $10. 10¢.
$10/month — Standard local business number
$10 one-time setup — CUZAKE configures the VOICE service
10¢ per minute — Telephone usage
Applicable taxes, regulatory charges, or telecommunications fees may also apply.
What Does 10¢ Per Minute Really Mean?
1 minute = 10¢
2 minutes = 20¢
10 minutes = $1.00
50 minutes = $5.00
100 minutes = $10.00
Many small businesses may use VOICE primarily to provide customers with a professional business number and receive relatively short calls or voicemail messages. A voicemail lasting only one or two minutes would represent only 10¢–20¢ of usage at the standard rate.
First Month
For a standard local number: $10 first month + $10 one-time setup + 10¢ per minute of usage + applicable fees
Standard service therefore begins at $20 + actual usage + applicable fees.
After setup: $10/month + 10¢ per minute + applicable fees
Monthly Only
VOICE is a monthly service. Telephone usage can vary from month to month depending on the customer’s needs, so monthly billing keeps the service straightforward.
Standard Local Number
The standard $10/month service uses an available local telephone number for the requested service area.
Specific, Memorable, or Vanity Numbers
If a customer requests specific beginning digits, specific ending digits, an easy-to-remember number, a vanity number, or another particular number configuration, additional charges may apply depending on availability. CUZAKE will explain the additional cost before the number is selected.
Not necessarily. The VOICE business number can be configured to route calls to a designated phone you already use.
Customers call the VOICE business number, allowing the business to provide a professional number instead of publicly displaying a personal number.
Yes. VOICE can be configured around the telephone availability established for the business. Calls outside selected hours can be directed to voicemail.
The business owner can review the voicemail and respond when ready. Our third-party telephone system can also send an email notification and provide the caller’s telephone number when available.
A standard local business number is $10/month, with a $10 one-time setup fee and 10¢ per minute of usage, plus applicable taxes or telecommunications fees.
No. VOICE is offered as a monthly service because telephone usage can vary from month to month.
Standard service uses an available local number for the requested service area. Specific digits, easy-to-remember numbers, vanity numbers, or other special number requests may involve additional costs and depend on availability.
Yes. Professional voicemail configuration is part of the telephone experience CUZAKE can help establish.
If the customer’s existing telephone setup works well, they may not need VOICE. CUZAKE can first understand the existing setup before recommending a change.
No. AGENT, BRAND, and VOICE are separate CUZAKE services. Customers can choose the service or combination of services appropriate for their business.
Your customers don’t need to know how your telephone system works.
They simply need to know they reached the right business. VOICE helps make that experience professional while CUZAKE helps manage what happens behind the scenes.
